Prime Residence Services

We want you to feel at home

OUR HOMES INCLUDE ALL KINDS OF TAILOR-MADE SERVICES TO MAKE YOUR STAY IN MADRID A UNIQUE AND EXTRAORDINARY EXPERIENCE

Flexible rentals to organize your dates with maximum peace of mind

At Prime Residence we believe in flexible rentals, which allows you to organize your stay with maximum peace of mind. You can start your rental at any day of the month, extend your stay for days, weeks or months and configure the contract to your needs. Contact us when you make your reservation and we will inform you of all the options.

Personalised Check-in & check-out

We will meet you on arrival at your accommodation to show you every detail of the apartment and answer any questions you may have.

24/7 Customer Service

Once in your apartment, our customer service team will attend to all your queries and requests at any time.

Atencion 24h/7

We have a 24h/7 customer service telephone and whatsapp.

So that, during your stay, you always feel attended and protected in case of any eventuality

Apartments ready to move in

All our apartments are fully furnished and equipped, ready to move in. With the comfort of a hotel and the privacy of an apartment, our team works on every detail to make your experience as pleasant as possible.

Electricity, water and gas included in the price

Most of our apartments have electricity, water and gas included in the price up to 250,00€/month. If in any apartment these expenses are not included, we can make a package to include them in the price gaining in comfort and avoiding surprises during your stay.

The comfort of a hotel, and the privacy and space of your own home

Internet connection

Our apartments already have internet, by WIFI or own router. If in any apartment this service is not included, do not hesitate to request it and we will take care of the installation.

Pay Per View TV

Would you like to have access to all foreign TV channels, hire a movie or sports package? Do not hesitate to ask us for information about the available options and rates, as well as ordering the installation of it before your arrival.

Concierge service

All our buildings have a concierge service where you will be attended for any request.

Servicio Compra Semanal

Weekly purchase service

Ask us if you want us to take care of your weekly shopping.

Fitness Center

At Sagasta 14, we have an exclusive fitness center only for residents, with a personal training service at your disposal.

Parking

We have parking spaces a few minutes away from our ‘17th Paseo del General Martínez Campos Street’ apartments and in 92th García de Paredes street, for the tenants who wish to use them.

A good welcome is always important...

Cesta de Bienvenida
Cesta de Bienvenida

...our apartments have a special gift on arrival of the client.

A premium basket with milk, juice, mineral water, oil, salt, sugar, coffee capsules, tea, sweet and savory snacks; as well as a kit of bath and hygiene products.

Oh, and don't worry

we take care of the laundry  the weekly cleaning changing linens and towels  shopping for you

Weekly cleaning service

Many of our apartments have a weekly cleaning service by our trustworthy and highly qualified cleaning staff, included in the rental price. If the apartment you are interested in does not have this service, or you simply want to hire more hours, do not hesitate to contact us for rates and availability.

Maintenance service

We have a maintenance team that will check any damage or problem you have in the apartment. In case our maintenance service cannot solve the problem, our technical service will contact you within 24 hours.

Lenceria de hogar

Dry cleaning service

Want to forget about doing the laundry and prefer to hire a door-to-door dry cleaning service? Do you want us to take care of changing the sheets and towels weekly or every few days? Of course, we can take care of that and much more. Ask for our rates with no compromise.

Luggage storage

Check with us the options for luggage storage in each apartment.

Storage room

We have storage rooms for our tenants in Paseo del General Martínez Campos 17, that can be requested free of charge depending on availability.

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